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Are we collecting the data?

We respect your privacy and are committed to protecting it. We recognize the need for appropriate protection and management of information we learn about visitors of our website, (together with the other websites we may own and control), (the “Websites”), and our customers who use the tools and services offered by DigitalBank Vault Limited (the “Service”). “Services” means any service offered by us.


This website is not collecting any personal data from you, in case you fill out our contact form, an email with a reply will be sent to you, your email address is not sold or passed to any third party. 
What data are you collecting? 
No personal data is collected, during your visit to our website. If you fill out our contact form we will keep your email address for future use, in case we need to send you additional information regarding your inquiry. We receive, collect and store any information you enter on our website or provide us in any other way.

We collect encoded or anonymized information or aggregated data about a group or category of services, features or users which does not contain personally-identifying information. “Performance Data” information may include parameters such as action ID, action start and end times, system user ID, MSISDN, IMEI, IMSI, diagnostics fetched from the device, device type, and the number of key presses. An anonymization process prevents the information from being re-associated or identified with any one customer account, user, or individual.We are committed to limiting our collection of your information to only what is necessary to provide you with the Service in accordance with applicable data protection and privacy laws. 

We may use cookies (including Google analytics), pixel tags, Local Shared Objects (LSO), and similar technologies to automatically collect information. Cookies are small bits of information that are stored by your computer’s web browser. Pixel tags are very small images or small pieces of data embedded in images, also known as “web beacons” or “clear GIFs,” that can recognize cookies, the time and date a page is viewed, a description of the page where the pixel tag is placed, and similar information from your computer or device. LSO (sometimes called “Flash Cookies”) are similar to standard cookies except they can be larger and are downloaded to a computer or mobile device by the Adobe Flash media player. By using the Site, you consent to our use of cookies and similar technologies. You may be able to refuse or disable cookies by adjusting your web browser settings. Because each web browser is different, please consult the instructions provided by your web browser. Please note that you may need to take additional steps to refuse or disable LSO. LSO can be controlled through the instructions on Adobe’s Setting Manager page. If you choose to refuse, disable, or delete these technologies, some Site functionalities may no longer be available to you.

Information we collect automatically. We may collect certain information automatically when you use our Site, including Internet protocol (IP) address, mobile device type identifier, browser type, operating system, Internet service provider, the date and time of visit, information about clicked links and viewed pages within the Site, referrer page, and other standard server log information


How are you collecting it?
We are not collecting any personal data at all. The contact form you fill out will arrive directly to our email address and we will reply from the corporate email address in use.

Who can access the information?
Just the person in charge of online support.

We generally use the information we collect for the following general purposes:

  • For contact information, to fulfill your requests for information

  • Analyze use of the Site to understand, improve, and operate our website

  • Prevent potentially prohibited or illegal activities

  • For any other purposes pursuant to your consent


 We collect information automatically through your use of the Service (“Usage Data”). We collect information about your mobile devices, how you use our Service and your actions in the Service, including, what software and hardware you use (such as, mobile device identifiers such as make and model, mobile carrier, operating systems, on-device applications), features of Service used and associated dates and timestamps, and other statistics related to your usage of the Services. This data collection is a contractual necessity in order to fulfill the declared capabilities of our Services for central monitoring and policy enforcement over connected devices and for remote assistance from afar. In some cases, we may collect limited location information. For example, we may use our software products to identify your device location to operate contractual obligations related to the software operation such as geofencing use policy and dropped calls tracking or we may use Google Analytics convert your IP address into a rough geolocation to understand in what areas our users are located and to improve the website.

We may also use tools, including third-party tools, to collect analytics data. Some of this information is collected through the use of "cookies" and other tracking technologies, such as web beacons, session replay scripts, and similar technologies ("tracking technologies"). We may also work with third-party partners to employ tracking technologies. Our access capabilities to Usage Information through your use of our Services are automatically terminated once you are excluded from being part of our Services by you or by a system administrator.

Children’s Personal Information. DigitalBank Vault Limited does not knowingly collect any Personal Information from children under the age of 14. We do not knowingly collect information on the Site from children under the age of 14 unless permitted by law. Upon notice, we will delete any information we may have inadvertently received on the Site from a child under 14.

Will you share the data with any third parties?
We are not sharing any email address or content on the filled contact form with any third parties. 

Will you transfer the data abroad?
No, we are not transferring any data abroad.

What safeguards will you put in place for the security of this data?
Your contact form is saved on our end to end encrypted servers.

How will you use the information?
We use the information filled out on the contact form for contacting you back with a reply to your inquiry. No additional use will be made, including sending you promotional materials.


How long will you store the data for?
We store your contact forms for the next 12 months, then they are erased from the servers. 

What rights does the data subject have, including to withdraw consent?
You can ask us to remove immediately your contact details and a contact form from our secured servers and it will be executed within the next 12 hours. 

Cookies Policies : 

Our Website uses cookies for many important reasons, such as:
To provide a great experience for your visitors and customers.
To identify your registered members (users who registered to our site)
To monitor and analyze the performance, operation, and effectiveness of our website platform.
To ensure our platform is secure and safe to use. 
We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. 

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;

To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

To comply with any applicable laws and regulations.
How do we store, use, share and disclose your site visitors' personal information?

Our company is hosted on the platform. provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases, and general applications. They store your data on secure servers behind a firewall.


All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How can our site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at or fill out our contact form you will find here below.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at

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